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Duty and Responsibilities

  • Maintain a strong pipeline of leads and build trust and rapport with potential clients
  • Qualify leads through understanding their business and technical requirements
  • Organize and conduct the meet up or workshops with certain industry leaders regularly
  • Responsible for new business acquisitions through existing clients as well as through new prospects
  • Reviews all major deliverables to ensure quality standards and clients expectations are met
  • Responsible for all clients’ communications, conflict resolution, and compliance on Call Center clients’ deliverable and revenue
  • Owns the contract and contract renewals for repeat business from an existing Clients and new Clients
  • Works closely with Operation team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
  • Aware and in pursuit of opportunities for Call Center account growth and new businesses
  • Provides regular two-way communication between clients and internal team, to provide strong team representation and to meet client expectations.
  • Understanding of company capabilities, Services Menu and effectively communicates all offerings to the clients.
  • Reporting to Chairman / Group CEO

Qualifications

  • Bachelor or Master Degree in Business Administration, Marketing or related
  • At least 3 years of experienced in Sales Field (Preferred in Service Industry) with proven track records
  • Proficient in MS Office and Social Media platforms
  • Fluent in Burmese and English (Plus – welcome other additional languages)
  • Willing to work for meaningful impact to society through Telecommunication technology
  • Open to Local or Expatriate
  • Energetic, flexible, result-oriented and commitment with ‘Can Do’ attitude
  • Good interpersonal and communication skills
  • Good analytical and problem solving skills.
  • Highly organized with exceptional attention to detail
  • Able to drive issues to closure; very strong leadership capabilities